Terms of Service

By accessing or using the Agentline platform, API, and related services (the "Service") operated by Veritec AI Inc. ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

Agentline provides an API platform that enables developers and AI agents to provision phone numbers, send and receive SMS messages, send and receive email, and make outbound AI-powered voice calls. The Service is accessed via API and a web dashboard.

You must create an account to use the Service. You agree to provide accurate information, keep your credentials secure, and notify us immediately of any unauthorized access. You are responsible for all activity under your account, including activity by AI agents using your API keys.

You agree that all SMS and voice communications sent through the Service will:

• Comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and carrier policies
• Only be sent to recipients who have provided appropriate consent
• Include opt-out instructions where required by law
• Not contain illegal, harmful, threatening, abusive, or deceptive content
• Not be used for spam, phishing, or unsolicited bulk messaging
• Not be used to send messages to emergency services (911)

You are solely responsible for obtaining proper consent from message recipients and for the content of all messages sent through your account.

When you provide a mobile number to Agentline, you agree to receive SMS messages from Agentline related to your account (2FA verification codes, transactional notifications, and customer communications you initiate via our API).

• Program name: Agentline
• Message frequency varies.
• Message and data rates may apply.
• Reply HELP for help.
• Reply STOP to opt out at any time.
• Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

For help with SMS messaging, email support@agentline.co. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle mobile data.

You may not use the Service to:

• Send unsolicited commercial messages (spam)
• Engage in any form of fraud, phishing, or social engineering
• Impersonate any person or entity
• Violate any applicable law or regulation
• Interfere with or disrupt the Service or its infrastructure
• Resell the Service without our written consent
• Use the Service for SHAFT content (sex, hate, alcohol, firearms, tobacco) without prior approval
• Send messages related to cannabis, CBD, or controlled substances

As a platform that enables messaging, you acknowledge that:

• You must maintain records of consent for all message recipients
• Recipients may opt out at any time by replying STOP, and you must honor opt-outs immediately
• Message frequency should match the consent obtained
• You must respond to HELP requests with support contact information
• We may suspend your account if we detect non-compliant messaging patterns

The Service is billed on a usage-based model. Current pricing is displayed at agentline.co. We reserve the right to change pricing with 30 days notice. You agree to pay all charges incurred under your account. Failure to pay may result in suspension or termination of your account.

Phone numbers provisioned through the Service are leased, not owned. We may reclaim numbers that have been inactive for 90 or more days. You may release numbers at any time through the API or dashboard. Number availability is subject to carrier inventory.

API access is provided via API keys. You are responsible for securing your API keys. We may impose rate limits to ensure platform stability. We reserve the right to suspend API access for abuse or excessive usage that impacts other users.

We strive for high availability but do not guarantee uninterrupted service. The Service depends on third-party telecommunications providers and cloud infrastructure. We are not liable for downtime caused by factors outside our reasonable control.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERITEC AI INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

You agree to indemnify and hold harmless Veritec AI Inc. from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any applicable law or regulation, including telecommunications laws.

We may suspend or terminate your account at any time for violation of these Terms or for any other reason with 30 days notice. You may terminate your account at any time by contacting us. Upon termination, your phone numbers will be released and your data will be deleted in accordance with our Privacy Policy.

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on the Service. Continued use after changes constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

If you have questions about these Terms, contact us at support@agentline.co

Veritec AI Inc.